DeFi Partner Success Manager (Global)
Aptos Labs
Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.
Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.
Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.
About The Role
We are looking for a DeFi Partner Success Manager who can provide ongoing support to the DeFi ecosystem protocols across the Aptos network. You will be responsible for building relationships, assisting partners with inquiries they have regarding engineering, marketing, and partnerships, and actively work to grow these partner protocols by making the right connections and driving these relationships end-to-end. Additionally, you will be tasked with executing cross-collaboration partnership initiatives across the Aptos DeFi ecosystem.
What you'll be doing:
- Develop and maintain strong, long-lasting relationships with partners and protocols within the Aptos DeFi ecosystem
- Serve as the main point of contact for partners, addressing their inquiries and concerns in a timely manner
- Drive cross-functional collaboration with our business development, product, engineering, marketing teams to execute strategic initiatives and deliver on partner’s everyday needs
- Maintain a cadence of communicating the latest partner updates to the wider Aptos team and identify opportunities for deeper engagement
- Develop a deep understanding of the Aptos network DeFi ecosystem so you can identify areas of collaboration between various DeFi protocols
- Define and execute new cross-collaboration initiatives across Aptos DeFi ecosystem protocols
- Review partner’s complaints and concerns and seek to improve the partner experience
- Lead efforts to keep the DeFi ecosystem CRM updated with accurate and relevant partner information
- Stay updated with the latest developments in the DeFi space, monitoring industry trends, technological advances, regulatory changes, competitor activities, and similar trends taking place in traditional finance
What we’re looking for:
- 3-5 years of experience working in partnerships, customer success, or similar roles at a high-growth technology company with at least one year of deep DeFi experience
- Experience in and strong market knowledge of crypto and DeFi required
- Exceptional ability to communicate and foster positive business relationships
- Accountability and personal organization are essential
- Excellent written and oral communication skills, as this role requires frequent communication to members of our team and commercial partners
Our Benefits
- 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
- Equipment of your choice
- Flexible vacation time, 11 holidays, and floating company days off
- Competitive Salary
- Equity (RSUs) (US employees)
- Protocol Token Grants
- 401k matching (US Employees)
- Fun and inclusive in-person and digital events
Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.
We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.
To protect yourself, please be aware of the following:
- We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
- We will always communicate with you using our official company email domain.
- We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.
If you encounter any suspicious activity or requests that seem out of the ordinary, please do not hesitate to report it to us at [email protected].