Trading Support Analyst

IT, Customer Service
hong kong
Posted on Monday, February 5, 2024


BIT is a secure high-performance cryptocurrency derivatives exchange offering perpetual swaps, futures, options and spot trading. Powered by Matrixport, Asia’s fastest growing digital assets financial services platform, BIT is the second-largest cryptocurrency option marketplace in terms of trading volume and open interest. The exchange provides institutional-grade security and risk management features that ensures a superior trading experience leveraging best-in-class liquidity.


At BIT, we want everyone in our team to do something with a purpose and be a part of the future that will shape how people are dealing with their finances in Crypto and Blockchain. You will be immersed in a fast moving, challenging environment and will be facing unique business problems across an International, diverse work environment with great career development opportunities in a growing company. We seek the passionate and the courageous who can imbue their expertise into the crypto community and build a better platform for the next generation of crypto traders.

Job Responsibilities

  • Validate and reconcile trade capturing and booking of transactions;
  • Assist in risk management of trading book by monitoring inventory and risk;
  • Work closely with various stakeholders to confirm and settle trades, ensuring accuracy and compliance with regulations;
  • Manage team analytics and reporting. Handle ad-hoc tasks assigned by traders;
  • Act as a liaison between the Front Office and other departments to address inquiries and resolve issues promptly;
  • Improve and automate the operational processes of the team.


  • Bachelor’s degree in Finance, Business or a related field;
  • Minimum 1 year of experience as a Trading Assistant or in Middle Office/Back Office;
  • Previous exposure to crypto or experience in TradFi;
  • Basic proficiency in Python and SQL;
  • Passion and knowledgeable in crypto is a must;
  • Excellent analytical and problem-solving skills, with attention to detail;
  • Effective communication skills and ability to collaborate in a fast paced environment;
  • Fluent proficiency in English and Mandarin is a must.