Card Risk Strategy Specialist
Full-time
Abu Dhabi - United Arab Emirates
About Us
- Handle card risk tickets daily: review rule-triggered alerts, investigate suspicious accounts and transactions, and decide on block, decline, step-up, or card-lifecycle actions within SLA
- Investigate fraud typologies: account takeover, card testing, BIN attacks, merchant collusion, friendly fraud, and first-party abuse
- Assess merchant and transaction risk by MCC risk type, including high-risk merchants and non-card payment flows
- Manage disputes and chargebacks end to end under Visa/Mastercard rules: evidence, representation, pre-arbitration, and arbitration
- Turn investigation findings into patterns: analyze ticket, alert, and transaction data to identify fraud trends, attack vectors, and coverage gaps
- Measure false positives against loss to judge whether existing rules are effective
- Design and set up fraud rules, velocity limits, and strategies based on the analysis
- Make sure rule triggers and decisions stay compliant; escalate linked AML/sanctions concerns to Compliance
- Continuously monitor alert and ticket data after rules go live
- Track and report KPIs: fraud loss rate (bps), chargeback ratio, approval rate, alert handling time, recovery rate
- Keep the programme within scheme monitoring thresholds (e.g. VAMP, ECM/EFM) and support scheme and partner audits
- Adjust, retire, and add rules in response to monitoring results, balancing fraud loss against false positives and approval rate
- Feed fraud trends back to Product and Engineering to improve onboarding, 3DS, and authorisation controls
- 3+ years in card fraud strategy or payments risk at an issuer, EMI, neobank, PSP, or card programme manager
- Proven hands-on experience building and tuning fraud rules and strategies, not only working tickets
- Hands-on knowledge of Visa and/or Mastercard dispute rules, reason codes, and chargeback timelines
- Experience with MCC-based risk, high-risk merchants, and non-card payments
- Strong data skills: SQL and Excel/Sheets to pull, slice, and explain fraud trends
- Fluent English; Mandarin or other European languages are a plus
- Crypto-linked or prepaid/debit card programme experience, including crypto-to-fiat conversion at authorisation
- Card risk control experience across multiple countries/regions
- Experience launching a card programme in a new market or with a new BIN sponsor
- Scheme monitoring programme remediation experience
- Python or BI tooling (Looker, Tableau, Metabase)
- Certifications: CFE, ACAMS, or equivalent
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.