Senior Workplace Operations Manager
Operations · Full-time
Kuala Lumpur, Malaysia · Dubai - United Arab Emirates · Abu Dhabi - United Arab Emirates
About Us
About Bybit and this role
Global workplace footprint
- Rented offices with local administrative support: Dubai, Abu Dhabi, Malaysia, Hong Kong, Indonesia, Georgia, Austria, and others in South East Asia.
- Rented offices without local administrative support: Turkey, Brazil, Lithuania, and the Netherlands.
- Co-working locations: US, China, Kazakhstan, Paris, Bahrain, Bangalore, and Hong Kong.
Key responsibilities
Office strategy and real estate
- Own the global workplace strategy and space plan across rented offices and co-working locations, in partnership with Finance and business leaders.
- Lead office openings, moves, expansions, and fit-outs, on time and on budget.
- Support lease negotiations and renewals with Finance and Legal.
- Use occupancy data and employee feedback to plan space and design better offices.
Facilities and site operations
- Oversee day-to-day workplace operations through local team leaders: facilities, maintenance, front desk, mail, supplies, and amenities, as applicable to each location and operating model.
- Set and enforce consistent workplace standards across all sites, with clear accountability for local team leaders and service arrangements tailored to each location.
- Provide spaces that meet diverse needs, such as prayer, wellness, and parent rooms.
- Enable local team leaders to support internal events and visits at each location, in partnership with the Internal Events team.
Health, safety, and security
- Own workplace health and safety, including local regulatory compliance at each site.
- Partner with Security and IT on physical security, access control, and visitor management.
- Lead business continuity and emergency response plans for every office.
Vendors, budget, and team
- Manage facilities vendors and service contracts, with clear service levels.
- Own the workplace budget and drive cost discipline.
- Manage, coach, and develop local team leaders across regions, setting clear objectives, decision rights, and performance expectations. Coordinate local administrators and facilities staff where available, and central support functions, vendors, or co-working providers where on-site support is limited.
- Track and report on cost, service quality, and employee satisfaction with the workplace.
What success looks like in the first 12 months
Area | Outcome |
Standards | Consistent workplace standards defined and in place across the full rented-office and co-working footprint |
Space plan | Multi-year office space plan and budget agreed with Finance |
Safety | Health, safety, and business continuity plans reviewed and tested at every site |
Vendors | Facilities contracts reviewed, with service levels and cost savings where possible |
Experience | Workplace satisfaction measured and improving |
Team | Clear local team-leader accountability across all locations, with reporting lines, performance objectives, and support arrangements appropriate to each operating model |
What you bring
Requirements
- 10+ years in workplace, facilities, or real estate operations, with 5+ years leading teams.
- Experience managing local team leaders across multiple countries and workplace operating models, including rented offices and co-working locations.
- Proven delivery of office openings, moves, or fit-out projects.
- Strong knowledge of workplace health and safety and local regulations.
- Track record of managing vendors, contracts, and budgets.
- Excellent organization and communication skills.
- Fluent English.
Preferred
- Experience in fintech, crypto, financial services, or another regulated industry.
- Experience with workplace tools (e.g., space planning, visitor management, or service request systems).
- Facilities or safety certification (e.g., IFMA, NEBOSH).
- Arabic or Mandarin is a plus.
How you lead
- Operator. You run sites well, anticipate problems, and fix them fast.
- Service mindset. You design the workplace around the people who use it.
- Cost-conscious. You spend wisely and get value from every vendor.
- Safety-first. You never compromise on the safety of our people.
- Global mindset. You respect local cultures while keeping standards consistent.
- Hands-on leader. You stay connected to local team leaders, are visible across the global workplace footprint, and lead your team by example.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.