Senior Site Reliability Engineer - Remote or Flexible Hybrid



Software Engineering
Multiple locations
Posted on Tuesday, October 24, 2023

Job Description

Building trusted markets — powered by our people.

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.

Sound like the place for you? Join us!

PLEASE NOTE: Ideal candidate will live near our Chicago, IL or Lenexa, KS office and able to work flexible hybrid, so we will prioritize candidates near a Cboe office. We will consider fully remote candidates as well.

The Cboe Digital team is hiring for a Sr. Site Reliability Engineer.

The Sr. Site Reliability Engineer is a role served by veteran technologists with a diverse set of skills ranging from software development to systems, network, application, and/or database management that possess deep subject matter expertise in one or more of these skills. The Cboe Site Reliability Engineering team is a highly skilled unit responsible for platform engineering, configuration management, implementation, capacity planning, performance tuning, analysis, troubleshooting, reporting, and process automation. The Sr. Site Reliability Engineer provides technical support to the Cboe Digital Development, Product, Operations, QA and Infrastructure teams as needed. The Sr. Site Reliability Engineer also works closely with Software Engineering, Systems Engineering, and Network Engineering teams to troubleshoot complex issues and coordinate and support platform configuration updates. A Sr. Site Reliability Engineer must be able to work independently with little to no direct supervision in performing their duties.

Your responsibilities will be:

  • Provide for configuration management of new and existing Trading, Clearing, Risk platforms and support implementation of new features and functionality based on new business requirements. Monitor development activities, change management tickets, and evaluate their impact on Cboe Digital Operations. Execute daily change tickets assigned to Site Reliability Engineering in support of updates to production, disaster recovery, and certification systems.
  • Provide technical leadership, support, and operational oversight to sustain resiliency and high availability of critical business operations. Monitor production, disaster recovery, and certification systems for issues. Troubleshoot and drive resolution of issues. Analyze and optimize performance of real-time trading platforms, clearing and risk systems. Investigate software defects. Assist the build team to resolve build/deployment issues.
  • Drive capacity planning decisions for Cboe Digital and support capacity planning needs. Provide an active voice within Capacity Planning meetings with engineering and technical operations management staff.
  • Provide thought leadership to identify task automation opportunities. Support automation efforts through development, testing and maintenance of technology stack.
  • Create and improve upon existing reports related to Operations management. Analyze technical data sets (e.g. order entry, market data, matching engine logs) to troubleshoot or explain perceived issues. Execute SQL queries against a database to perform data analysis for customers and associates. Service and support historical data product requests.
  • Lead and participate in weekend testing (e.g. capacity testing, fail-over, etc.) and provide for 24x7x365 on-call technical support for the Operations team as needed.

The ideal candidate has:

  • Minimum Years of Work Experience: 8-10 years
  • Minimum Education Requirement: Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline.
  • Experience using Python, Java, Ruby, or equivalent demonstrable software engineering experience.
  • Experience with deployment systems across major Cloud vendors including AWS, Google Cloud Platform and Microsoft Azure, with strong expertise in AWS.
  • Prior experience building out CI/CD pipelines.
  • Experience using UNIX Shell, MySQL, MongoDB, PostgreSQL or other databases.

You’ll really stand out with:

  • Deep knowledge of version control
  • CI/CD implementation expertise
  • Experience with monitoring tools (Datadog, Zabbix, etc.)
  • Strong problem-solving and communication skills
  • Master’s degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline.

Benefits and Perks

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

  • Fair and competitive salary and incentive compensation packages with an upside for overachievement
  • Generous paid time off, including vacation, personal days, sick days and annual community service days.
  • Flexible, hybrid work environment, where you choose where and how you work.
  • Health, dental and vision benefits, including access to telemedicine and mental health services.
  • 2:1 401(k) match, up to 8% match immediately upon hire.
  • Discounted Employee Stock Purchase Plan.
  • Tax Savings Accounts for health, dependent and transportation.
  • Employee referral bonus program.
  • Volunteer opportunities to help you give back to your communities.

Some of our employees’ favorite benefits and perks include:

  • Complimentary lunch, snacks and coffee in any Cboe office
  • Paid Tuition assistance and education opportunities
  • Generous charitable giving company match
  • Paid parental leave and fertility benefits
  • On-site gyms and discounts to other fitness centers

More About Cboe Global Markets

We’re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We celebrate the diversity in our communities, inside and out, and welcome new perspectives with equity, inclusion and belonging.

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.

Learn more about life at Cboe on our website and LinkedIn.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.



Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.