ABOUT US

Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.

Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing.

“Get More From Your Crypto”.

WHY JOIN US

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

Key Responsibilities:

• Monitor the operational status of trading products, analyze data, and focus on customer profiles.
• Gain in-depth knowledge of competitive trading products, offer improvement suggestions through extensive product usage, and enhance user experience.
• Collaborate closely with various departments like product, technology, and marketing sales to oversee product launches and daily operations.
• Organize and coordinate marketing activities, monitor activity operations and data analysis, provide feedback on key activity data, and increase user engagement and trading volume.
• Promptly address user feedback and complaints, cater to key customers, engage with communities to understand user needs, and boost user satisfaction.

Requirement:

• Bachelor's degree or higher, preferably in a finance-related field.
• Over one year of experience in operating trading products or related fields.
• Strong data analysis skills and familiarity with data analysis tools.
• Excellent communication, coordination, and project management skills.
• Familiarity with marketing promotion methods and user engagement strategies.
• Ability to handle significant work pressure and possess strong problem-solving skills.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Policy. <https://www.matrixport.com/privacy-candidate>