Who We Are

Established in 2019, Matrixport is the world's leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments.

Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP）& Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions.

As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency.

Working at MATRIXPORT

At Matrixport, we unite as a team to tackle complex challenges, fostering an environment of openness, transparency, and inclusivity. Every graduate is valued, and your voice will always be heard. We're on the lookout for intellectually curious and entrepreneurial individuals eager to make a significant impact in the crypto ecosystem and help shape a better product for the next billion users.

• Make a difference in the Future of Web3
• Gain Practical Experience with Cryptocurrencies
• Explore Global Opportunities
• Mentoring and Networking with Industry Experts
• Fun, Vibrant and Engaging Culture

Job Responsibilities

• Monitor the operational status of trading products, analyze data, and focus on customer profiles.
• Gain in-depth knowledge of competitive trading products, offer improvement suggestions through extensive product usage, and enhance user experience.
• Collaborate closely with various departments like product, technology, and marketing sales to oversee product launches and daily operations.
• Organize and coordinate marketing activities, monitor activity operations and data analysis, provide feedback on key activity data, and increase user engagement and trading volume.
• Promptly address user feedback and complaints, cater to key customers, engage with communities to understand user needs, and boost user satisfaction.

Job Requirements

• Fresh Graduates or recent graduates with under 2 years of full-time work experience.
• Graduates from diverse backgrounds are welcomed.
• Prior experience in operating trading products or related fields will be a plus.
• Strong data analysis skills and familiarity with data analysis tools.
• Excellent communication, coordination, and project management skills.
• Familiarity with marketing promotion methods and user engagement strategies.
• Enthusiastic about blockchain technology, cryptocurrency, DeFi, and the NFT landscape.
• Dedicated, hardworking, and consistently self-disciplined.
• Exceptional critical thinking and communication abilities.
• Proactive self-starter, adept at navigating ambiguous and high-pressure situations.
• Proficient in spoken and written English, with strong interpersonal and presentation skills; fluency in Mandarin is a plus.

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