The Role

We are looking for an Onboarding Associate to implement and build-out our user onboarding program. This position will be based in our Singapore office and will give you the opportunity to interact with the global business and legal team on a cross-jurisdictional basis. Paradigm is a growth-stage start-up, and the ideal candidate will be a builder, willing to roll up their sleeves and work in a global position.

Responsibilities

• Own the user onboarding process, with a focus on getting clients through the onboarding process as seamlessly as possible while mitigating risk to protect the firm
• Interact directly with institutional clients throughout the onboarding process
• Ensure all documentation and information received is updated, accurate and completed
• Build relationships and coordinate closely with client-facing teams (product, business development, account management)
• Provide prompt, accurate and quality service to internal clients
• Assist in ad-hoc/ongoing regulatory projects and performing relevant controls embedded in the onboarding process
• Support internal data analysis initiatives related to onboarding information
• Assist in the development of new and existing business lines and compliance methodologies and drive innovation
• Assess risk when business decisions are made. Demonstrate consideration to safeguard the firm's reputation, its clients and assets by driving compliance with applicable laws, rules and regulations
• Apply sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• At least a bachelor’s degree
• At least 3-5 years of experience in institutional client onboarding in crypto, at an exchange or a financial institution
• Understanding of AML and Sanctions compliance (with ACAMS or a similar industry certification a bonus)
• Passion for cryptocurrency and blockchain
• Comfortable working in a global corporate structure
• Strong team player with good interpersonal skills and ability to effectively interact with cross functional teams
• Highly organized with excellent attention to detail, motivated and able to work with minimal supervision
• Ability to multi-task and execute with a sense of urgency and with ultimate goal of delivering on time
• Excellent command of spoken and written English